The firm that answers first
signs the case.
Most leads never reach you live. They call after hours, fill out a form nobody reads until morning, or wait on hold and hang up. We build a Managed AI Agent that works every inbound lead in seconds, day or night, runs intake, and books the consultation, so slow response stops costing you signed cases. You only pay out of what we save.
Sound familiar?
A lead calls after hours and reaches voicemail. A web form sits unread until the inbox gets opened. A promising inquiry goes quiet because nobody circled back. By the time your team responds, the lead has already spoken to two other firms, and the first one to answer is usually the one that signs the case.
None of that is a staffing problem. It is a coverage problem. Leads arrive around the clock, faster than a front desk that is already booking consultations, running intake, and answering the phone can keep up with. The inquiries that get missed are almost always the ones that would have paid: the after-hours accident call, the weekend form, the follow-up that never went out.
- A new lead calls at 6pm and reaches voicemail, then signs with the firm that called back first
- Web form inquiries that sit unread until someone opens the inbox the next morning
- Intake questions asked live on every call, slowly, while the caller loses patience
- Documents and signatures requested once, then chased by hand for days
- Consultations booked over email tag instead of a link the lead can click
- Existing clients calling for a status update that pulls a paralegal off billable work
We are not an answering service that just takes messages, and we are not a generic dev shop that hands you a chatbot and leaves. We are an automation team. We build and run a managed agent that works your leads and your intake inside the tools you already use, and it handles intake and admin only, never legal advice.
One managed agent, the whole front of the funnel.
We do not replace your team or your case management system. We put a managed agent in front of them that works every lead and runs intake, one workflow at a time, starting with whichever one is costing you the most cases.
Every inbound lead worked in seconds, day or night.
The firm that responds first usually signs the case. Most inquiries do not arrive during office hours, and the ones that do still wait in a queue behind whatever the front desk is already doing. The managed agent answers the moment a lead comes in, by web chat, phone, text, or email, greets them by name, asks the first intake questions, and books the consultation. It does this at 6pm, on a Saturday, and during the lunch rush, without anyone on your team touching it.
- Inbound leads from your website, phone, SMS, and email answered in seconds, not hours
- A consistent first response every time, so no lead falls through because the desk was busy
- After-hours and weekend inquiries handled instead of parked in voicemail until Monday
- First intake questions asked right away while the lead is still engaged
- Every inquiry captured and logged, so nothing is lost between the form and the follow-up
not the next business day
Intake finished before the first call.
Intake is a series of known questions and a checklist of documents, which makes it a strong fit for a managed agent. Instead of a paralegal running the same script live on every call, the agent collects the caller's details, the basics of the matter, and the conflict-check information up front, then requests the documents the matter needs and follows up until they arrive. Your team opens a file that is already populated, with the paperwork attached, and spends its time on judgment instead of data entry.
- New-client and new-matter details captured once and written where they need to go
- Conflict-check information gathered at intake so the check can run before you commit
- Document and signature requests sent automatically, with reminders until they come back
- Intake tailored to the matter type, so a personal injury lead is not asked estate questions
- A complete, organized file handed to your team instead of a name and a phone number
not as a blank intake form
Follow-ups and consultations that never slip.
Signed cases are lost in the gap between the first contact and the consultation. A lead goes quiet, nobody circles back, and the matter quietly dies. The managed agent keeps every lead moving: it follows up with the ones who have not responded, offers real appointment times from your calendar, books the consultation, and sends the reminders that keep no-shows down. The busywork of chasing and scheduling runs on its own, on a cadence, without depending on anyone remembering.
- Unresponsive leads followed up automatically until they book or decline
- Consultations booked against live calendar availability, no email tag
- Appointment reminders and confirmations sent to cut no-shows
- Reschedules handled without pulling a person off other work
- Every touch logged against the matter, so the next step is always clear
it books or says no
Clients kept informed without interrupting the team.
Once a case is open, the same routine questions arrive on repeat: what is the status, what do you need from me, when is my hearing. Each one pulls a paralegal off billable work to answer something the file already knows. The managed agent handles routine status questions, sends proactive updates at the points that matter, collects any additional documents the matter needs, and, once a matter closes well, invites a review at the right moment. The client feels attended to, and your team stays on the work that pays.
- Routine status and next-step questions answered instantly from the matter record
- Proactive updates sent at key milestones so clients are not left wondering
- Additional documents requested and collected as the matter progresses
- Review requests sent after a matter closes, at the moment goodwill is highest
- Anything that needs a lawyer routed to a person, cleanly, with context attached
billable people left billable
A front office that never closes.
Your firm keeps office hours. The people who need a lawyer do not. Accidents, arrests, and urgent questions happen at night and on weekends, and the lead who cannot reach you calls the next name on the list. The managed agent covers the hours you cannot staff: it answers, runs intake, books the consultation, and flags anything genuinely urgent for a human, so an after-hours inquiry becomes a booked consultation on Monday instead of a lost case. It is coverage without adding a night shift or an answering service that just takes messages.
- Nights, weekends, and holidays covered without adding headcount
- After-hours leads greeted, qualified, and scheduled instead of sent to voicemail
- Urgent matters flagged and escalated to an on-call person by your rules
- A consistent, professional first impression at every hour of the day
- Every after-hours interaction logged and waiting for your team in the morning
you cannot staff
No rip-and-replace.
We are not selling you a new case management platform. The managed agent sits in front of the systems your firm already runs and connects through the channels your leads already reach you on. It answers on your website, your phone line, your text number, and your inbox, then writes intake, matters, and activity into the practice tools your team opens every day.
Your website
A chat and intake experience on the site you already have, so a visitor becomes a captured lead instead of a bounce.
Phone, SMS & email
Inbound calls, texts, and emails answered and worked on the numbers and addresses your leads already use, with replies logged.
Case management
New clients, matters, notes, and documents written into Clio, MyCase, Filevine, and other common systems, so nothing is re-keyed.
Calendar & scheduling
Consultations booked against live availability, with confirmations and reminders that keep no-shows down.
Every firm is set up a little differently. Part of the free audit is confirming exactly which of your systems we can reach, and how, before anyone commits to anything. We will tell you when a workflow is a bad fit.
The managed agent handles intake and administrative work. It answers leads, gathers intake details, collects documents, books consultations, and shares routine status. It does not give legal advice, it does not quote outcomes, and it does not practice law. Anything that calls for a lawyer's judgment is routed to a person on your team, with the full context attached. Client confidentiality comes first: the agent works inside your existing systems, keeps client information where it already lives, and every action it takes is logged.
A discovery call, then live in days.
This is not a six-month software project. We are an automation team, and the managed agent is built to be running on real leads quickly, then tuned as you watch it work.
- We start with a discovery call to map how leads reach you today and where they leak.
- We confirm which of your channels and systems we can connect to, and which workflow to automate first.
- We configure the agent to your intake questions, your matter types, and your escalation rules.
- We take it live on real inbound leads in days, then tune the intake and follow-up as you watch it run.
- We document what it is saving you, and expand it to the next workflow from there.
Start with a free 30-minute Waste Audit. If we automate something, we charge 15% of documented savings, and you keep 85%. No savings, no fee. No rip-and-replace. It works with the systems you already use.
See how many leads your firm is letting go cold.
A free 30-minute Waste Audit. We map how inbound leads reach you today, show you where they leak, and put a number on what a managed agent that answers every one of them is worth. No savings, no fee.